A portrait of how the COVID19 pandemic has heavily affected the daily work routine of healthcare personnel involved in the emergency: we can see them as they prepare to respond to an emergency call, wearing full personal protective equipment before boarding an ambulance (or in the street just before entering patients' homes) and wear it even while driving the medical car or boarding the rescue helicopter. We can also observe a few moments of despair at the peak of the pandemic, when there weren't enough ambulances to help everyone, or the feeling was simply that of being alone and powerless...